Welcome to Scotland's Housing Network

The following pages present information about our organisation and the work that we do. If you would like to join our organisation, you can become a member.  If you want to find out more use the contact form or go to our staff pages for our contact details.



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On this website, you can complete as many of the self-assessment frameworks as you like. (Login required)


Housing & Welfare Reform Scotland

Information Portal

Dedicated to providing information on housing and welfare reform in Scotland and aimed at social landlords

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Latest news

Annual Report launched at AGM

Scotland's Housing Network today published its Annual Report 2015-16 at its' AGM and Seminar.


Neil Hamlet, Consultant in Public Health and Douglas Robertson, Professor at Stirling University were Keynote Speakers delivering excellent presentations after Elaine Byrne, Director of SHN, gave and update on the progress the organisation had made in the last year. There was also time for James Duffy, Service Co-ordinator at SHN, to give his annual quiz.


The annual Report, titled "We Are One", is available to download on the about us page.




The theme for this year’s AGM is ‘We are one’. This is to reflect that it has been one year since we launched our new name and brand. It is also to acknowledge that the housing sector, more than ever is working together as one with social care, health and all agencies to improve the health and wellbeing for tenants and service users. In keeping with the theme we are delighted that Neil Hamlet, Consultant in Public Health and Douglas Robertson, Professor at Stirling University will deliver keynote speeches.

Seminar Agenda.pdf
Adobe Acrobat document [177.4 KB]

Value for Money model launched



Thank you to everyone who came to speak to us at our stand during the CIH Scotland Conference a fortnight ago. It was fantastic to see so many of you and we hope we you found it as beneficial as we did and that you managed to get your hands on some of our sweeties!


We officially launched our Value for Money model at the Conference and we are confident that members will benfit greatly from this.



The VFM model is based on the collective assessment of Performance, Customer Opinion and Costs. Our model is straightforward to complete but provides powerful insight into how an organisation’s costs can  impact on their performance results. The added value is that members can benchmark their results within the Network and have enough detail to draw meaningful comparisons or explain differences.


The Conference also gave us the opportunity to demonstrate our new business intelligence tool which will replace the current Benchmarking Query Tool in the coming months. Using this powerful and interactive analysis tool, landlords can produce their own bespoke reports in a range of formats to suit their needs.

Supporting Syrian Refugee families



As SHN members continue to take receipt of Syrian refugee families and offer them rehousing within their communities, the Network organised a second Forum meeting specifically designed to support members in overcoming the challenges of resettlement and integration.


This Forum meeting heard from staff and refugee volunteers from Maryhill Integration Network, which has been supporting refugees in Scotland since 2001. Members present heard at first hand the challenges faced by refugees from Syria in seeking opportunities to settle, learn and work in Scotland. They also showed a brief film which explains the feelings many refugees have on first arriving in a new country. The film can be viewed here.


Members decided that the issue of refugee resettlement and integration should continue to be covered as a regular agenda item at future meetings of SHN Forums following these two meetings that had had a specific focus on refugees.


For copies of the presentations and reports of the two Resettlement and Integration Forums, please contact tim.pogson@scotlandshousingnetwork.


The HRA tenants' framework


This framework has been developed in conjunction with tenants drawn from SHN's membership and the national regional networks.  It is designed to be used by tenants (including those who have not been involved before) and landlords to support the operation of the HRA. 


The framework has three elements: 

  1. Information sheets covering: introduction to the HRA guidance; legislation around consultation and communication and different self-assessment frameworks (booklet 1).
  2. Fact finding sheets to support learning about how their landlord: gathers tenants’ views; writes down cost processes and makes sure that the operation of the HRA benefits tenants (booklet 1).
  3. A self-assessment booklet of criteria and checklists (booklet 2).


There are different ways to use the PDFs: print them out and use as a guide for discussions and framing a self-assessment; complete them on your computer (both booklets have interactive formats), and save them to inform your reporting processes.


HRA Guidance Interactive Booklet 1 - Building knowledge and fact finding
HRA Guidance Interactive Booklet 1 Build[...]
Adobe Acrobat document [169.2 KB]
HRA Guidance Interactive Booklet 2 - Self Assessment
HRA Guidance Interactive Booklet 2 Self [...]
Adobe Acrobat document [139.5 KB]
Annual Report 2014-2015
Our annual report for 2014-2015 was launched at our AGM on 1 October, it is avialble to download here.
SHBVN AR 1415.pdf
Adobe Acrobat document [769.7 KB]
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