Store Service

Service Level Agreements

The purpose of the Store Service Level agreement is to ensure all stakeholders are clear about the expectations and requirements for the Store service provision. By developing or reviewing an existing SLA this allows Partners to clarify how the Store service needs to operate to ensure responsive provision which fits with wider service developments and demands, and policy directives e.g. Integration models, hospital discharge, end of life care, prevention, and anticipatory care planning…..These examples provide one from an island Partnership and a blank version which has been used in large multi - partnership areas.

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